We have collated the most frequently asked questions about us, the Rezon Halos® product, and our order and delivery processes. If you can’t find the answer below to your question, please just drop us an email at hello@neurosure.health
Head Injury Risk and Protection in Daily Life FAQs
People with epilepsy may have an increased risk of head injury due to sudden falls, loss of muscle control, and reduced ability to protect the head during a seizure. These injuries often occur without warning and can happen during everyday activities. Wearing Rezon Halos® epilepsy head protection, a CE/UKCA-certified Category II PPE protective headband, reduces the transmission of rotational forces to the brain during unexpected head impacts, reducing the risk of concussion, and supporting risk mitigation alongside standard medical care [1].
Reducing risk during a seizure involves environmental adjustments and, where appropriate, adjunctive head protection. Rezon Halos® has been shown in independent testing to reduce concussion risk from head impacts by up to 74%, helping reduce risk exposure to head impacts during seizures. Rezon Halos® is listed in Epilepsy Action’s Epilepsy Technology Guide. This supports protection without replacing medical management [2].
Autistic people may experience an increased risk of head injury due to factors such as differences in balance or coordination, sensory sensitivities, reduced awareness of environmental hazards, or behaviours such as head banging during periods of distress. These factors can make everyday environments less predictable and increase the likelihood of accidental head impacts. Wearing Rezon Halos® autism head protection, a CE/UKCA-certified protective headband, can help reduce the transmission of rotational forces to the brain during unexpected impacts, supporting risk mitigation in daily life alongside appropriate care and support [3].
Head impacts can occur during routine daily activities such as falls from standing height, sudden loss of balance, or collisions with furniture and door frames. Certain medical and neurological conditions can significantly increase the likelihood of these incidents. Wearing Rezon Halos® during daily life can help reduce the damage transmitted to the brain during these common, often unavoidable impacts [4].
Yes. Unlike traditional helmets, which are bulky and designed for sport or high-impact activities, Rezon Halos® is designed for discreet, everyday wear. It offers certified CE/UKCA PPE impact safety protection without the visibility or discomfort of sports headgear or bulky padded helmets. This makes it suitable for people who face increased head impact risk during normal daily activities due to neurological vulnerability or instability [5].
Many neurological conditions are associated with increased risk of falls, balance issues, or sudden loss of control, all of which can raise the likelihood of head impacts. Rezon Halos® may be considered as part of a broader safety strategy for individuals with neurological vulnerabilities, providing discreet, certified PPE protection during daily activities without replacing medical care or treatment plans [6].
After a concussion or brain injury, the brain is more vulnerable to further impacts. The risk after a concussion can last for up to a year. Rezon Halos® can be worn during daily activities and during return to activity or training to help reduce exposure to additional head impacts while recovery continues under medical guidance. It does not treat concussion or speed recovery, but it can support risk reduction during this vulnerable period [7].
Repeated small force head impacts (known as sub-concussions) over time are associated with cumulative brain injury risk and neurodegenerative diseases . By reducing exposure to rotational forces during sub-concussive impacts, Rezon Halos® supports efforts to lower cumulative damage and your potential risk of triggering longer-term neurodegenerative consequences, particularly for individuals who experience frequent falls, seizures, or repeated minor head impacts as part of daily life [8].
Caregivers should consider whether protective headwear is legal and certified PPE, comfortable enough for regular/daily wear, and designed to reduce rotational forces rather than simply reduce impact or force absorption. Rezon Halos® is CE/UKCA Category II PPE and independently tested, making it suitable for everyday use in individuals at increased risk, while remaining discreet and non-intrusive [9].
Some protective headwear is specifically designed for extended wear. Rezon Halos® is lightweight, discreet, and comfortable, allowing it to be worn during normal daily activities, including swimming or bathing.
Rezon Halos® is suitable for people who wear glasses or hearing aids, including cochlear implant sound processors, as it can be worn without obstructing or interfering with these devices. It is also designed to accommodate all hair lengths and types, so individuals can wear it comfortably with long hair, short hair, or hairstyles such as ponytails or braids without needing to adjust their daily routine. This can improve comfort and consistency for individuals who may benefit from ongoing head protection as part of their daily routine [10].
General FAQs
No head-worn protection can prevent all risk of brain injury.
Everyone – especially those with medical conditions such as autism, epilepsy, seizures, Alzheimer’s disease, Tourette’s syndrome, post-surgical procedures, or other conditions where cognitive impairment or reduced mental capacity present a risk of self-harm or repeated impacts through unintentional movement or compulsive behaviour.
Halos® specifically reduces rotational forces via nine layers moving over each other, with energy lost due to the friction between the layers. Rotection® technology reduces translational and rotational energy both internally within the layered construct and when on the head/scalp, when it moves with the skin with respect to the skull.
When Halos® receives an impact, consequently the brain experiences a reduced amount of kinetic energy.
Rezon Halos® does not cover the top of the head. This is intentional. Halos® is designed to protect the brain by reducing relevant impact forces, especially rotational forces, rather than simply maximising physical scalp coverage.
The product covers the back, sides and front of the head, where higher-risk impacts are more likely to occur. The top of the head accounts for a much smaller proportion of head impacts, estimated at around 6%, and typically contributes lower rotational forces to the brain.
This open-top design also helps make Halos® more discreet, breathable and suitable for everyday wear. For many people with increased risk, consistent use matters. Medical head protection is only useful when it is worn.
Yes. Halos®’ intended purpose in a medical setting is to limit risk of concussion, the cumulative effect of the disease CTE, or injury that will exacerbate other medical conditions.
Halos® has been tested against the manufacturer’s specifications by Notified Body No.0426; Italcert, Viale Sarca, 336 – 20126 Milano (MI) Italy. Assessments conducted include reference to clauses 4.3 (Restraint) and 4.8 (Impact performance) of EN 13277-1:2000 (Protective equipment for martial arts – Part 1: General requirements and test methods) and clause 4.2 (Innocuousness) of EN ISO 13688:2013. It has been issued with EU type-examination certification as a Category II PPE product.
Product-related FAQs
Please get in touch at hello@neurosure.health
The chin strap secures Halos® in place and prevents it from slipping or moving during use and enhances a snug and secure fit. This is particularly important for wearers who have frequent head impacts, and where cognitive impairment or reduced mental capacity presents a risk of self-harm.
Spin dry at not more than 600 rpm. Allow to dry naturally after machine-washing or air after use. Store at room temperature. Keep away from heat sources.
Yes, the Halos® will relax periodically over time. This means that if at first your Halos® appears tight, it will relax once it has been worn a few times and the band begins to settle.
Yes. Rezon Halos® brain protection is designed to be compatible with wearing glasses, including prescription glasses, high-prescription lenses, and low-vision or bioptic glasses. Its low-profile design allows eyewear to sit comfortably alongside the protective headband without interfering with fit or function [11].
Yes. Rezon Halos® head protection can be worn comfortably with behind-the-ear hearing aids or cochlear implant processors [12].
Yes. Rezon Halos® is designed to be comfortable for people with all hair lengths and types, including long hair, short hair, thick or curly hair, braids, and ponytails. The secure yet gentle fit ensures the headband can sit comfortably without pulling or disrupting hair, making it suitable for everyday wear, whether you wear your hair down or styled.
Order-related FAQs
Visit our Delivery & Returns page for details.
NeuroSure charges VAT because Rezon Halos® is designed for broader brain protection use, not solely for people with disabilities or medical conditions.
UK VAT relief for disabled people only applies when specific HMRC conditions are met. One of the key conditions is that the goods must be designed solely for use by disabled people. HMRC states that equipment designed for general use, or for use by disabled and non-disabled people alike, does not qualify for VAT relief, even if it may help a disabled person.
Rezon Halos® can offer protection to people with epilepsy, autism, neurological conditions, fall risk or post-concussion vulnerability, but it is also used in wider everyday and sporting contexts. For that reason, VAT needs to be charged under HMRC rules.
Orders are typically processed on the same working day, except during peak or holiday periods.
If your Halos® does not fit – let us know and send it back – we will correct the sizing and resend.
- CDC – Epilepsy safety and injury risk
- Epilepsy Action – Epilepsy Technology Guide
- NHS – Autism overview and associated needs
- World Health Organization – Falls and injury risk
- CDC – Preventing traumatic brain injury
- NHS – Neurological conditions overview
- NHS – Head injury and concussion guidance
- CDC – Repeated head impacts and brain injury
- UK Health and Safety Executive – PPE regulations
- NHS – Falls prevention and daily safety
- General guidance on wearing eyewear with assistive devices (e.g., hearing aids/cochlear implants) and comfort considerations – glasses and implant/head device coexistence
- Using implants in everyday life – guidance on wearing cochlear implants, sound processors, and related accessories in daily activities